Chime also said they release your money as soon as it's deposited. Again what is customer service for if they can't answer simple questions. I then asked what stage in the process is my direct deposit? I was told by multiple Chime agents that they couldn't see the process only when it's posted.
I then asked so where's my money and was told it's in processing. I was told by several Chime reps that they can't see my direct deposit until it's posted. I talked through Chime chat and spoken on the phone with several agents only to get the run around.
This was a major headache and causing me so much Anxiety. I went through the app to speak with someone. On payday the money isn't in my chime account. My employer sent my payroll check to chime for direct deposit 3 days before payday. Talking to Chime customer support is like talking to a brick wall. Chime motto'Banking made easy' is false advertising. I only had one incident where I reported a fraudulent transactions and was told the distance from the restaurant to my home is in close proximity, Chime denied my claim.
I have been a long time customer with Chime. Chime is the worst and their customer support is horrid.
